Terms of use
& Privacy policy


Upla does not collect any personal information about users of its Web site, unless they choose to provide it by filling out a form or by submitting a request for information or other correspondence.


Upla agrees to use personal information it collects only for appropriate purposes, related to its mission to inform its users. Upla will not use personal information for any purposes other than those for which it was collected without the user’s consent or as required by law.


Upla will never disclose personal information gathered through its Web site to any third party without first obtaining the user’s consent, unless authorized by law.


Personal information gathered through the Upla Web site is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.


This Web site is published and administered by Upla from its head office in Québec, Canada. By accessing this site, the user agrees that all matters concerning the access or use of this site shall be governed by the laws of Québec and by applicable federal legislation.

Upla makes no representation regarding the compliance of the content of this site for any territory other than Québec.

By accessing this Web site, the user agrees to all terms and conditions stated below.


The masculine gender is used in this Web site for conciseness.


With the exception of works used under licence or links posted on this Web site, the content herein is the property of Upla and is protected by applicable laws. Reproduction in whole or in part is prohibited without the express authorization of Upla, unless such reproduction is made under an exception provided by the Canadian Copyright Act and with attribution of the source.


Upla created its Web site primarily for information purposes and secondarily to provide a number of services to its members. Although Upla compiled the information on its Web site with all due care at the time of launch, some content may be inaccurate. Information on this Web site may also be outdated. In either case, Upla cannot be held responsible for any loss or damage, direct or indirect, that might result. Furthermore, the Upla Web site complies with certain EDP, technical, graphic and typographic standards.

Under no circumstances can Upla be held responsible for any loss or damage, direct or indirect, resulting from failure of the personal computer, server, other computer equipment or software of the user of this site, loss of data or any other failure or technical issue experienced by same while navigating this Web site.


The Upla Web site may contain links that give access to external Web sites belonging to third parties and that are hosted on servers other than those of Upla. The user acknowledges that by following such links, they automatically leave the Upla Web site.

Linking to external Web sites cannot be interpreted as constituting any affiliation or association that might bind Upla to the rights holder regarding these external Web sites.

Since Upla is unable to control the content of Web sites beyond its own, it cannot be held responsible for any loss or damage that might result from the inaccuracy or non-compliance of the content of these Web sites.


Users of the Upla Web site agree not to employ EDT techniques or processes to, or that enable them to, reproduce, download, transmit, retransmit, distribute, disseminate, divide, sell, publish, modify or otherwise use, in whole or in part, the content of the Upla Web site in violation of the Copyright Act, applicable international agreements regarding copyright or any other law, particularly through techniques such as deep linking or framing.

Only deep links to the home page of this Web site are permitted. Furthermore, this Web site being indivisible, no portion can be excerpted by framing or otherwise for use outside the Upla Web site.


Some texts appearing on this Web site aim to explain the various processes implemented to fulfill its mission to protect the public and to answer the questions most commonly received on these matters. They do not seek to substitute for the official legislative and regulatory texts on the topic or to interpret them.

Privacy concerns or questions may be addressed in writing to Upla Privacy Officer at info@arbraska.com.